I'd love to be able to rate it higher, but I never received it. The problem began with a mistake that I discovered seconds after placing the order. I immediately contacted customer support, explained the situation, and was assured that it would be corrected. I received a subsequent email that it had been corrected. I then received another a few days later stating that the support person had not corrected the error before the item went out. I did eventually receive notification of the item's delivery to the wrong address, and it has not made its way to me. I am still interested in the item, but will not pay for another when I never received the first.
Was especially disappointed with my customer service experience. Was even more disappointed to drop $60+ on a SUPER cheap, misleading piece of crap. Not even branded Tritium Labs. Recieved something from a company called "Firefly Glo Markers". Misleading because it was supposed to be glass- it isn't, it's cheap acrylic. Feels crappy and light weight. The only upside to this purchase, is that the tritium does actually glow pretty well.
Over all experience was disappointing, and would not recommend to anyone.
Customer service matters and this company dropped the ball.
Dishonest company lies to make sales.
That tiny bullshit doesn't glow or light up at all. If you cup it in your hands so it's dark, you can see a very very very, very VERY weak hint of a glow.
GIVE ME MY MONEY BACK SCAMMERS!
Totally pleased with the orange keychain. The color and brightness were beyond my expectations. The size of the tubes are much larger than those found on some wrist watches, much larger. The only down side is the price, but I'm still satisfied with it and ultimately happy with the price.
